Terms of Use
Last updated: October 27, 2026
These terms are the agreement between you and Jazz Games ("we", "us") for playing Pofi: Crystal Tower on iPhone and using this website (together, the "game").
1. Agreement
By downloading or playing the game you accept these terms and our Privacy Policy. If you do not accept them, please do not play. These terms sit alongside Apple's Licensed Application End User License Agreement; where they conflict on something Apple's terms require, Apple's terms win.
2. Who may play
Anyone may play. If you are under the age of majority where you live, a parent or guardian must agree to these terms for you and should approve any purchase; parents can use Ask to Buy and Screen Time to control purchases.
3. Your licence
We give you a personal, non-exclusive, non-transferable, revocable licence to install and play the game on Apple devices you own or control, for your own non-commercial entertainment. You may not copy, sell, rent, sublicense or redistribute the game, or reverse engineer it except where the law allows.
4. Virtual currency and items
- The game is free to download. You can buy optional items with real money through Apple: gold (the game's virtual currency) in several pack sizes, the Booster Party pack, Full Hearts (a hearts refill) and the Pofi Pass subscription. Apple processes the payment and sets the price in your currency.
- Gold, lives, boosters, stars, island decorations and other virtual items are a limited licence to use content in the game. They are not real money or property, have no value outside the game, cannot be exchanged for cash or real goods, and cannot be transferred or sold.
- Gold, boosters and lives are consumable: they are used up when you spend them and are not restored by Restore purchases, and are lost if you delete the app or use Delete all data. The Pofi Pass is restored with Restore purchases while it is active.
- We may change prices, rewards and what is offered in the game, and may change how many items something costs to balance the game.
5. Refunds
All purchases are processed by Apple, so refunds are handled by Apple under its policies. Request one at reportaproblem.apple.com. We cannot issue refunds ourselves. If Apple refunds a purchase, we may remove what it gave. Nothing here limits your rights under consumer law.
6. The Pofi Pass subscription
The Pofi Pass is an optional auto-renewing monthly subscription. Its benefits (unlimited hearts and double gold from levels won) and price are shown in the game before you subscribe.
- Payment is charged to your Apple Account when you confirm the purchase.
- The subscription renews automatically each month at the price shown unless auto-renew is turned off at least 24 hours before the end of the current period. Your account is charged for the renewal within the 24 hours before the period ends.
- You can manage or cancel it at any time in your App Store account settings (iOS Settings, your name, Subscriptions). Cancelling stops the next renewal; you keep the benefits until the paid period ends. There are no refunds for a partly used period except as Apple's policies or the law require.
- If a free trial or introductory price is offered, any unused part of it ends when you buy a subscription.
- If the price changes, Apple will tell you in advance and, where required, ask you to agree.
- Gold already earned stays yours after the subscription ends; unlimited hearts and the gold bonus stop.
7. Rewarded ads
The game shows ads only when you choose to watch one, for the reward shown on the button (for example five extra moves or a life). The reward is given when the ad provider confirms the ad was watched; if an ad fails or is closed early there may be no reward, and daily limits may apply. Ads are provided by Google AdMob and its partners; we ask for family-appropriate ad content but are not responsible for third-party ads.
8. Fair play
Please play as the game is meant to be played. Do not cheat, use modified clients or tools that change the game's save, clock or network traffic, exploit bugs to gain items or leaderboard positions, or interfere with purchases, ad rewards or the services the game relies on. If you do, we may reset progress, remove leaderboard scores or remove items obtained that way.
9. Our property
The game, its code, art, characters (including Pofi), sounds, music, text, names and logos belong to Jazz Games or its licensors. If you send us ideas or feedback, we may use them without owing you anything.
10. Changes and availability
We keep working on the game and may add, change or remove features, levels, balance and offers, and update these terms. If a change to these terms is significant, we will tell you in the game or on this page before it applies. We may stop offering the game; if we end it for good we will try to give at least 30 days' notice in the game. The game may sometimes be unavailable, for example during maintenance.
11. Third-party services
The game relies on Apple (App Store, Game Center), Google (Firebase, AdMob), our own purchase verification service (AppRevenue), operated by Jazz Yazılım, and Meta (measurement of our own ads). Your use of those services is also governed by their own terms.
12. Disclaimer and liability
The game is provided "as is" and "as available". To the extent the law allows, we do not promise it will be uninterrupted or error-free, or that progress or virtual items will never be lost, and Jazz Games is not liable for indirect or consequential losses. Our total liability for any claim about the game is limited to the amount you paid for it in the 12 months before the claim, or USD 50 if that is more. Nothing here limits liability that the law does not allow us to limit, or your mandatory consumer rights.
13. Law and disputes
These terms are governed by the laws of the place where Jazz Games has its principal place of business, without regard to conflict-of-law rules. If you are a consumer, you keep the protection of the mandatory laws of the country where you live and may bring a claim in the courts there. If any part of these terms cannot be enforced, the rest still applies. Please write to us first: most problems can be solved by email.
14. Apple
These terms are between you and Jazz Games, not Apple. Apple is not responsible for the game or its content, has no obligation to provide maintenance or support for it, and is not responsible for any claim about it. If the game fails to meet an applicable warranty, you may notify Apple and Apple may refund the purchase price, if any. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them. You confirm you are not in a country under a US government embargo and are not on a US government list of restricted parties.
15. Contact
Jazz Games, hello@jazzgames.net. For help with the game, see Support.